If your profile doesn't appear when you sign in, you may have logged on to an old profile or opened a new profile in Wallapop.
To recover your profile, you must access your correct account. To do this, you must log off and on with your usual email. Once this is done, you should be able to view your chats, ratings and products.
In case you are unable to retrieve your profile, fill out the form you will find below so that we can help you.
Have more questions?