If you are interested in a product, you should access the chat screen with the seller, there you will find a icon with the text "Buy" at the top of the screen. By pressing this icon you will access the purchase form, from where you can verify or modify the payment data with which you will purchase your product.
It is necessary to fill out all of the following information to receive your order:
- name and surname
- postal code
These data may be shared with logistics suppliers for the proper functioning of the service and visible on the admission receipt that will be provided to the seller. The use of this data is exclusively for shipping and will not be used for other purposes.
The seller has 24 hours to accept your offer. If he refuses it or do not accept it, we will automatically refund the amount you have paid. At the moment, it is not possible to cancel a submitted offer.
Please note that you should check that everything is correct as once the offer is submitted it is not possible to modify it.
In some cases, the "Buy Now" button appears next to the chat option in the ad. With this option you can submit an offer without the seller having to accept it. In any case, if the seller cannot ship the product, they can cancel the transaction.
Please note that when you submit the offer, the money will be automatically withdrawn from your card for more info check: When is an offer charged?. With the "Buy Now" option the money will always be withdrawn when making the offer.
If you have had any problem sending an offer, fill out the form you will find below so that we can help you.
Have more questions?