- Do not send money through transfers outside of Wallapop. Make transactions in person or make the payment and shipment through Wallapop Shipping, as all payments made using the Wallapop payment system are protected.
- Don't trust products with ridiculously low prices or with photos that seem fake or from a catalogue. There are bargains to be found on Wallapop, sure, but there's always a limit!
- Check the seller's profile to see their length of time as a user, reviews, profile verification and the rest of their products.
- If the seller does not inspire confidence or you doubt the authenticity of their profile, do not buy the item. Find another seller who has the item you're looking for and does inspire confidence.
- Do not send payment in advance.
- Use our chat to have conversations and make all the necessary arrangements.
- Wallapop will never ask you for your password. Nor will we send you messages with links to view your messages or position your ads for free. If you detect this type of activity, please report it so that we can take the necessary actions.
- Wallapop will never contact you through chat.
- Be wary of communications that appear to be Wallapop but have spelling mistakes, police badges, or talk about wallapay (walapay, wala pay).
- Wallapop only uses official Wallapop emails to communicate (How do I know if an email is really from Wallapop?). Don't trust email addresses from other domains (Gmail, Hotmail, etc).
Wallapop works closely with all law enforcement agencies to make using Wallapop as safe as possible.