These changes are currently being tested. In the next updates they will be available for all users. If you have a problem with your payment and you don't see the wallet yet, check this article: How to receive the payment.
Proceeds from sales made through Wallapop shipping will appear in your wallet automatically once the buyer has confirmed that the product is in good condition. For more information about our return policy please see: Return policy.
Once the money is available in your wallet you can decide whether you want to use it to buy on Wallapop (for more information on how to do this see: Pay with your wallet) or transfer the money to your bank account without any aditional cost. Remember that if you want to transfer the money to your bank account, you must have it registered on Wallapop.
To transfer the money to your bank account:
- Log in to your wallet and you will find the button "Transfer to my bank account". If you have not yet verified your identity, the button will be disabled and you will see a message to verify your identity.
- Once you have verified your identity, you will be given the option to add a bank account if you have not yet registered one or a menu to select the amount you want to transfer (always equal to or less than the amount available).
- Once you confirm the transfer, you will receive the money within 2-5 working days.
Have more questions?