To transfer the money to your bank account:
- Access your wallet from the app or web and you will find the Withdraw/Transfer to my bank button. If you have not yet verified your identity, the button will be disabled and you will see a message to verify your identity.
- Once you have verified your identity, you will be given the option to add a bank account if you have not yet registered one or a menu to select the amount you want to transfer (always equal to or less than the amount available). Make sure to verify that the account you are adding or have added is correct and active.
- Once you confirm the transfer, you will receive the money within 2-5 working days.