Frequently asked questions about filling in the "Your legal information" form

The fields “First and last name” (in the case of self-employed individuals), “Company name” (in the case of entities), and “Tax identification number” are automatically verified as the user fills out the form. This verification is carried out with the Tax Agency (Spain) in order to confirm that the name and surname or company name matches the tax identification number provided.

Therefore, when filling in these fields, please bear in mind that you must enter the information exactly as it appears in the Tax Agency's records (including commas, full stops, etc.). If the field is not filled in correctly, it will be marked in red and the message “This appears to be incorrect. Please try again” will appear, as shown in the following image:

If an error occurs, we recommend that you check that you have entered the information exactly as it appears on your Tax Agency census card.

In addition, the Tax Agency provides citizens with a tool for checking their Tax Identification Number (NIF) for census purposes, which can be accessed with a digital certificate. Click here to access the tool.

DSA requires us to request a copy of an identification document from you. You can upload an image of any of the following documents:

• National identity card (DNI in Spain). In this case, you must provide both a front and back image of the document, as shown in the following image

• Passport. In this case, you must provide an image of the identification page of the document, as shown in the following image:

• Foreign National Identity Card (TIE). In this case, you must provide both a front and back image of the document, as shown in the following image:

According to the DSA, online platforms such as Wallapop that allow consumers to enter into distance contracts with professionals (whether self-employed or companies) must collect and review certain information and documentation about these professionals.

Therefore, if you have identified yourself in your account as a “professional” user, you must provide the information and documentation required by this regulation. More information on how to fill in the information.

Contact us using this form if you have problems changing your profile from personal to professional.

According to the DSA, online platforms such as Wallapop that allow consumers to enter into distance contracts with professionals (whether self-employed or companies) must collect and review certain information and documentation about these professionals.

Therefore, when registering, you must indicate whether your account is for personal or professional use.

Please note that you can change your selection in the Public Information > Account Type section, as shown in the following image:

If you have identified yourself as a “professional” user in your account, you must provide the information and documentation required by DSA. More information on how to fill in the information.

If your entity is an association, please note the following when completing the form:

• Field “Company registration number”: indicate the registration number in the register of associations.
• Field “Commercial registry name”: indicate the name of the registry in which the association is registered.
• Field “Type of entity”: select the option “None of the above.”
• Field for uploading documents, select “Tax Identification Card”: attach a photograph of the company's tax identification card issued by the tax authority.

If the verification fails when you include this information, please open a ticket via the link at the bottom of this page, indicating that the review of the information and/or documentation has failed because it is an association. Our support team will help you with the process.

More information about the process of collecting and reviewing information and/or documentation from professionals.

If your company is a non-profit, please keep in mind the following when filling out the form:

• "Company registration number" field: indicate the registration number from the non-profit register.
• "Name of the business register" field: indicate the name of the register in which the non-profit is registered.
• "Type of company" field: choose the option "None of the above."
• Field for uploading documents, select “Tax Identification Card”: attach a photograph of the company's tax identification card issued by the tax authority.

If the verification fails when you include this information, please open a ticket via the link at the bottom of this page, indicating that the review of the information and/or documentation has failed because it is a foundation. Our support team will help you with the process.

More information about the process of collecting and reviewing information and/or documentation from professionals.

If your company is a foundation, please keep in mind the following when filling out the form:

• "Company registration number" field: indicate the registration number from the foundation register.
• "Name of the business register" field: indicate the name of the register in which the foundation is registered.
• "Type of company" field: choose the option "None of the above."
• Field for uploading documents, select “Tax Identification Card”: attach a photograph of the company's tax identification card issued by the tax authority.

If the verification fails when you include this information, please open a ticket via the link at the bottom of this page, indicating that the review of the information and/or documentation has failed because it is a foundation. Our support team will help you with the process.

More information about the process of collecting and reviewing information and/or documentation from professionals.

If your company is a partnership, please keep in mind the following when filling out the form:

• "Company registration number" field: indicate "N/A."
• Field "Name of business register": indicate "N/A."
• "Type of company" field: choose the option "None of the above."
• Field to upload the "'Nota simple' from the business register": attach a photograph of the company's NIF card issued by the Tax Agency.