Be wary of buyers who ask for your phone number or email address with their first messages.
To make a sale, the buyer will NEVER need your personal details or contact information to complete the purchase, since all the necessary data is securely registered on Wallapop.
Make shipments through Wallapop Shipping. Shipments through Wallapop Shipping always take place within the chat application.
Wallapop will never contact you through the chat.
The buyer should not send you a link with the offer through WhatsApp or email. Shipments through Wallapop Shipping are never outside of the chat application.
When you make a sale, you don't need to add your bank card details. You only need to add your bank account details if you want to withdraw money from your wallet.
Report buyers who offer more money than usual for the product and who offer to cover shipping costs, as they are usually scammers.
Do not accept payments via bank transfers outside of Wallapop. Make transactions in person or shipments through Wallapop, as all payments made through the Wallapop system are protected.
Evaluate the buyer's trustworthiness by checking their seniority, their ratings, their profile verification, and the rest of their products.
Wait for another buyer if you feel suspicious when chatting with the other person or you have doubts about the veracity of their profile, you will surely find someone else.
At Wallapop we will never ask you for your password. We will also never send you messages with links to view your messages or position your ads for free. If you detect this type of activity, please report it so that we can take the necessary steps.
Wallapop will never contact you through the chat.
Be wary of messages that you may receive via email that appear to be from Wallapop, that have misspellings, police shields, or that talk about wallapay (walapay, wala pay).